1. Introduction Welcome to Fabrio. By using our application, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use the service.
2. Services Provided Fabrio is a marketplace platform that connects users (Customers) with independent third-party service providers (Pros). Fabrio does not provide the services itself; it acts as an intermediary.
3. User Accounts
You must provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your account and password.
4. Payments and Refunds
All prices are transparent and displayed before booking.
Payments can be made via digital wallets, cards, or Cash on Delivery (COD).
Refund policies apply according to the status of the service and cancellation timing.
5. Cancellations Users may cancel bookings; however, cancellation fees may apply if the professional is already on their way or the cancellation happens shortly before the scheduled time.
6. Limitation of Liability Fabrio is not liable for any direct or indirect damages resulting from the service provided by the professional. We act as a facilitator, though we vet our experts to ensure quality.
7. Privacy Policy Your data is handled according to our Privacy Policy, ensuring encryption and security as per global standards.